Partner Experience Manager

We are looking to employ a Partner Experience Manager with excellent communication skills, both written and verbal. You will be expected to be knowledgeable about independent contractor legislation and possess strategic and commercial insight into the labor process. He or she must be able to negotiate with diplomacy.

To ensure success, an partner experience manager should display excellent organizational skills, good time-management skills, and the ability to multi-task in a fast-paced environment. A top partner experience manager officer should possess remarkable conflict management and decision-making skills to ensure partner compliance.

RESPONSIBILITIES

• Orientating new employees and training existing employees.
• Monitoring partner performance.
• Ensuring that all partners are organized and satisfied in their work environment.
• Overseeing the health and safety of all partners.
• Providing counseling on policies and procedures.
• Communicating with partners about issues affecting their performance.
• Ensuring accurate and proper record-keeping of partner information in electronic and digital format.

QUALIFICATIONS

• Minimum 5 years of relevant experience in partner management.
• Bachelor’s degree in human resources may be advantageous.
• Labor Relations certification may be advantageous.
• Experience as a Skills Development Facilitator may be advantageous.
• Able to engage in meaningful negotiation and resolution.
• Knowledge of independent contractor legislation.
• Excellent verbal and written communication skills.
• Protecting the interests of all partners.