Edwin van Outersterp

Edwin van Outersterp is an accomplished supply chain and customer service professional with extensive experience in the biotech and pharmaceutical industries. Currently serving as a Supply Chain and Customer Service Consultant, Edwin has a proven record in designing and implementing effective Order-to-Cash processes, ensuring compliance with Good Distribution Practices and financial standards. Previous roles include Senior Director of Global Customer Service at Sanofi Genzyme, where Edwin led organizations supporting worldwide patient-driven product supply, and consultancy positions at Hansa Biopharma and Insmed, focusing on European distribution. Edwin's educational credentials include a European Master Logistician and a BSc in Food Technology, complemented by leadership training from prestigious institutions like Harvard Business School.