Hapag-Lloyd
Mary Moore is an experienced import customer service manager currently with Hapag-Lloyd AG since April 2016. Previously, Mary held various management roles at MOL (America) Inc. from July 2000 to September 2015, including customer service manager for hazardous commodities, where oversight of a team focused on the safe transport of specialized cargo was paramount. In addition, Mary managed a rapid response team handling a high volume of daily calls, developed key performance metrics, and improved operational efficiency. Early career roles included managing import customer service and intermodal operations, where responsibilities included overseeing international logistics and call center operations.
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Hapag-Lloyd
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With a fleet of 257 modern container ships and a total transport capacity of 1.8 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The company has around 13,900 employees and 418 offices in 137 countries. Hapag-Lloyd has a container capacity of approximately 3 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 129 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.