Haptiq
Joe Viola is an experienced professional in client partnership and customer success, currently serving as a Senior Client Partner at Haptiq since September 2024. Previously, Joe held the position of Senior Customer Success Manager at Contractbook, where significant achievements included reducing churn risk by over 35% and increasing new customer value milestones by 50%. Joe's extensive background includes roles at Cheqroom, where oversight of 300+ accounts contributed to $1.7M ARR, and at Rewards Network, managing over 200 SMB hospitality accounts. With a Bachelor of Arts in Communication and Media Studies from Florida State University, Joe has developed a strong skill set in client onboarding, cross-functional collaboration, and strategic account management.
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Haptiq
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Profitable growth and scalable solutions at your fingertips. Unlock your business potential with Haptiq – where insight meets innovation. We offer a nuanced understanding of your company's performance and know exactly how to leverage technology for sustained growth. Through our suite of software, digital solutions, and industry expertise, Haptiq arms business leaders with a clear path to accelerate growth and profitability.