Joe Gilgoff

Joe Gilgoff is an accomplished executive with extensive experience in customer experience and operations within various high-growth organizations. Currently serving as an advisor and investor at Hark and NimbleBrain, and as an advisor at Grasshopper Kids, Joe has previously held leadership roles such as VP of Customer Happiness at AG1, VP of Customer Experience and Retention at Sundays, and VP of Customer Care at Daily Harvest. At AG1, Joe optimized global customer care and significantly improved customer satisfaction while achieving substantial cost savings. Joe's career also includes vital contributions to SeatGeek, 1stdibs.com, and Zerve, where leadership in customer service and operations led to enhanced performance metrics and strategic growth. Joe holds a Bachelor of Arts in English from McGill University.