Harmonic Design
Jeff Harris is a seasoned professional with extensive experience in service design, user research, and digital solutions. With a background in aerospace engineering and human-centered product design, Jeff has held key roles at companies like Matter, Sapient, and E-Lab. Jeff has a diverse skill set that includes business development, project management, and design direction. Jeff's career highlights include developing user segmentation models, creating experience frameworks, and designing new product solutions. Currently serving as a Principal Service Designer at Harmonic Design, Jeff continues to excel in the field of service design and user experience.
Harmonic Design
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Harmonic Design offers organizations to create new services, reimagine customer journeys, and equip employees to deliver services. They combine elements of human-centered design and systems thinking to address complex environments involving multiple actors, channels, touchpoints, and contexts.