Harmonic Design
Vanessa Rood has over 18 years of experience in service and experience design consulting, working with industry-leading Fortune 500 companies and mid-market companies. Vanessa has expertise in directing and leading teams through customer research, design concepting/prototyping, testing, and implementation. Vanessa has also served as the Director of Experience Design at Sparks Grove and as a Senior User Experience Architect at Macquarium. Vanessa has managed partnerships with major ad publishers like Facebook, Google, and Yahoo! Bing while working as an Associate Director at IgnitionOne and as a Senior Product Manager at SearchIgnite. Previously, Vanessa worked at the Georgia Institute of Technology, where they served as an Information Architect and DAM Systems Manager.
Vanessa Rood attended Emory University - Goizueta Business School from 2017 to 2018, where they pursued Executive Education in Leadership. However, no specific field of study is mentioned for this program. Previously, they obtained a Bachelor's degree in Fine Art from Winthrop University. Additionally, Vanessa holds a Master of Science degree in Human-Computer Interaction, which was earned from the Georgia Institute of Technology. Apart from their academic qualifications, they also have a certification in Google Adwords from Google, although the specific details about the month and year of obtaining this certification are not provided.
Harmonic Design
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Harmonic Design offers organizations to create new services, reimagine customer journeys, and equip employees to deliver services. They combine elements of human-centered design and systems thinking to address complex environments involving multiple actors, channels, touchpoints, and contexts.