Cheryl Ann Stevens

Cheryl Ann Stevens is a seasoned professional with extensive experience in functional analysis and business process management. Currently serving as a Senior Functional Analyst and Lead Sales and Distribution Functional Analyst at HarperCollins Publishers since January 2018, Cheryl has a proven track record in optimizing order to cash operations and enhancing customer experience. Previous roles include Business Lead Order to Cash at CSS Industries, Inc. and Manager of Performance Management at GENPACT, where Cheryl led teams to analyze performance data and improve service levels. Earlier career highlights include leading operational teams at TMG Health and managing customer relations at Paper Magic Group. Cheryl holds a Bachelor of Science degree in Business Administration with a focus on Organizational Leadership and Human Resources from Keystone College.