Harrods
Hanaa Gehad is a seasoned professional in customer service and management, currently serving as a Brand Specialist at Harrods since August 2014, where responsibilities include providing luxury face-to-face customer service and maintaining impeccable visual merchandising. Previously, Hanaa worked as a Receptionist at Zapping M&Csaatchi from January 2011 to December 2012, handling tasks such as managing business travel arrangements, answering customer inquiries, overseeing diary management, and coordinating shipment invoicing. Hanaa holds a Higher National Diploma in Meeting and Event Planning from The Event Academy.
Harrods
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Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.