Nathaniel Lloyd

Nathaniel Lloyd is an experienced marketing professional with a strong background in loyalty and customer relationship management. Currently serving as the Director of Loyalty & CRM at Harrods since March 2020, Nathaniel has previously held significant roles at Sainsbury's, where responsibilities included designing an omni-channel contact strategy that notably reduced churn and increased engagement. Additional experience at Aimia Inc involved managing multi-channel marketing campaigns and presenting market trends to inform loyalty strategies. Nathaniel's career began as a Marketing Assistant at Groupe SEB. Educational credentials include a Level 6 Diploma in Professional Marketing from CIM and a Bachelor of Arts in Marketing from Bournemouth University.