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Brian Synnott

Customer Support Manager at Hartigen Solutions, LLC

Brian is Hartigen's Customer Support Manager. With over 15 years of customer service management, Brian excels in client communication, issue resolution, advocating customers needs, and managing expectations for PowerOptix® releases. Brian is responsible for managing Hartigen’s 24x7x365 support desk operations. A graduate of Baylor University, Brian began his professional career in I.T. support before joining The Structure Group as a Support Analyst.


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Hartigen Solutions, LLC

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Hartigen is a technology solutions company that was founded in 2011 to create PowerOptix®, a single, tightly-integrated North American Power Market Platform that delivers flexibility, automation, transparency, and performance. - Flexibility in providing configurable software to adapt to your business process - Automation through configurable workflows to create transactions, settlements, PnL, reports & more - Transparency in removing the "black box" of how results are calculated and the input sources - Performance in leveraging a patented, battle-tested architecture that facilitates parallel processing


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