Hathway Cable and Datacom Ltd
Gaurang Desai is an experienced professional in customer support and service management, currently serving as VP - Head Customer Support at Hathway Cable & Datacom Ltd since July 2024. Prior to this, Gaurang held various senior positions at Vodafone Idea Limited from October 2018 to July 2024, including Head Service and Collections and Head Service Management for National Strategic Accounts, overseeing premium clientele across APAC, UK, and US with significant revenue responsibilities. Gaurang's extensive career includes roles at Vodafone Global Enterprise, Cable & Wireless Worldwide, TATA Communications, and Reliance Communications, focusing on service delivery, process improvement, and customer relationship management. Gaurang holds a Post Graduate Diploma in Business Management from Wigan & Leigh College and a BE in Computer Engineering from the University of Mumbai.
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Hathway Cable and Datacom Ltd
Hathway Cable and Datacom Limited is a holding company. The Company is a multi-system operator providing cable television network services, Internet services and allied services. Its product portfolio includes cable television (standard definition and high definition (HD)) services, and broadband services. It offers cable television services in over 200 cities and towns. The Company's local cable channels include Music channel, Hathway CCC, Hathway Shoppe, H-tube, Hathway Life, Hathway Movies and Hathway Entertainment. It also offers HD Personal Video Recorder. It offers broadband Internet services in over 20 cities across India. It offers home broadband and business broadband services. It offers fiber Internet services and multi office connectivity under business broadband. It offers a portal, Hathway Connect, which enables local cable operators to interact with the customers with features, such as pack management, customer prepaid option and mobile application.