Havas CX
Diego Cagara is a seasoned content strategist with a diverse background in user experience writing and journalism. Currently serving as a Content Strategist at Havas CX since January 2023, Diego focuses on reshaping client content strategies and enhancing collaborative processes. Previous experience includes a role at Meta, where Diego managed the "Meta for Business" web experience, facilitated the rebranding from "Facebook for Business," and collaborated with global teams. Notable freelance positions included copywriting and UX writing projects, as well as contributions as a guest speaker on career transitions and content strategy. Diego's professional journey began as a news reporter, covering various topics while also engaging in social media and arts reporting. Diego holds a Bachelor of Arts in Journalism from the University at Albany and has completed various UX writing courses.
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Havas CX
Havas CX is as an international network committed to delivering meaningful brand experiences across the entire customer journey. It brings together more than 1,800 people in 25 Havas Villages around the world with key hubs in London, Paris, New York and Mumbai. The network includes 20 of Havas' global agency groups including ekino (digital transformation), BETC FullSix (customer experience), Havas helia (customer engagement) and award-winning leaders in their markets including Langoor, Boondoggle, Gate One, Think Design, Host/Havas, Project House and Intellignos. Havas CX is a powerhouse of experts in every area of digital transformation and design, customer experience and customer engagement, eCommerce and much more.