FM

Fiona M.

Sr. Enterprise Business Analyst, Product Delivery - Technology at Hawaiian Telcom

Fiona M. is a seasoned professional with extensive experience in enterprise business analysis and project management, currently serving as a Sr. Enterprise Business Analyst for Product Delivery - Technology at Hawaiian Telcom since April 2009. Previous roles at Hawaiian Telcom include Sr. Business Systems Analyst in Sales & Product Management and Project Manager within the PMO - Center of Excellence, focusing on strategic planning, portfolio management, and new product launches. Fiona M. also held positions as IT PMO and Data Processing Systems Analyst II at Hawaiian Telcom, along with an IT role at the University of Hawaii Foundation. Educational qualifications include a Master of Science in Information Systems from Hawaii Pacific University with dual concentrations in Telecommunications & Security and Software Engineering, a Project Management Professional (PMP) certification from the Project Management Institute, and a Bachelor of Science in Information Computer Science with a minor in Business & Chinese from the University of Hawaii at Manoa.

Location

Honolulu, United States

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Hawaiian Telcom

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Hawaiian Telcom Holdco, Inc. is a provider of communications services and products in Hawaii. The Company operates through two business segments: Telecommunications and Data Center Colocation. The Telecommunications segment provides local telephone service, including voice and data transport, custom calling features, network access, directory assistance and private lines. In addition, the segment provides Internet, long distance services, television service, Internet protocol (IP)-based network services, customer premises equipment, data solutions, managed services, billing and collection, wireless services and pay telephone services. The Data Center Colocation segment consists of data center services, including colocation and virtual private cloud. As of December 31, 2016, its telecommunications operations served approximately 296,000 voice access lines, 19,000 business Voice over Internet Protocol (VoIP) lines, 111,000 high-speed Internet lines, and 42,000 video subscribers.


Employees

1,001-5,000

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