Hawaiian Telcom
Janden S. has extensive experience in customer service and marketing, with a career spanning over a decade in telecommunications and marketing industries. Currently a Customer Service Technician at Hawaiian Telcom since March 2012, Janden S. manages repair projects and system upgrades for Business VoIP and internet customers, interfaces with state agencies, and oversees the installation and maintenance of telecommunications equipment. Previous roles include Technical Support Agent, Consumer Sales Consultant, and Marketing & Public Relations Specialist at JTOSMarketing. Janden S. also served as Marketing & Distribution Manager at ABCCCZ of Media, LLC, enhancing brand visibility and managing advertising efforts. Janden S. holds a BBA in Marketing from the University of Hawai‘i - Shidler College of Business.
Hawaiian Telcom
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Hawaiian Telcom Holdco, Inc. is a provider of communications services and products in Hawaii. The Company operates through two business segments: Telecommunications and Data Center Colocation. The Telecommunications segment provides local telephone service, including voice and data transport, custom calling features, network access, directory assistance and private lines. In addition, the segment provides Internet, long distance services, television service, Internet protocol (IP)-based network services, customer premises equipment, data solutions, managed services, billing and collection, wireless services and pay telephone services. The Data Center Colocation segment consists of data center services, including colocation and virtual private cloud. As of December 31, 2016, its telecommunications operations served approximately 296,000 voice access lines, 19,000 business Voice over Internet Protocol (VoIP) lines, 111,000 high-speed Internet lines, and 42,000 video subscribers.