Hawaiian Telcom
Keith Otis is currently working as a VoIP Engineer at Hawaiian Telcom, providing Tier 2 support for the Business all in One (BaiO) VoIP service. Prior to this, Keith worked as a Lead Telco Engineer at SystemMetrics Corporation and as an IT Director at Commercial Data Systems. With a background in system administration and technical support for various companies such as Earthlink and The Walt Disney Studios, Keith has extensive experience in managing servers, storage systems, and providing support for UNIX and Linux environments. Keith's career highlights also include consulting work with Kaka'ako Consulting and experience as a Manager at Qwest.
Hawaiian Telcom
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Hawaiian Telcom Holdco, Inc. is a provider of communications services and products in Hawaii. The Company operates through two business segments: Telecommunications and Data Center Colocation. The Telecommunications segment provides local telephone service, including voice and data transport, custom calling features, network access, directory assistance and private lines. In addition, the segment provides Internet, long distance services, television service, Internet protocol (IP)-based network services, customer premises equipment, data solutions, managed services, billing and collection, wireless services and pay telephone services. The Data Center Colocation segment consists of data center services, including colocation and virtual private cloud. As of December 31, 2016, its telecommunications operations served approximately 296,000 voice access lines, 19,000 business Voice over Internet Protocol (VoIP) lines, 111,000 high-speed Internet lines, and 42,000 video subscribers.