Hawaiian Telcom
Kyle Murai has over 23 years of experience in telecommunications and customer service, currently serving as a Customer Zone Technician I at Hawaiian Telcom since September 2000. Prior roles include Customer Service Technician, Station Technician, Business Customer Representative, and Consumer Sales Consultant, where responsibilities ranged from network operations to customer support and sales. In addition to telecommunications, Kyle held leadership roles at Christian Homeschoolers of Hawaii from September 2013 to June 2017 and gained experience in the airline industry as a Customer Service Agent for American Airlines and a Ramp Agent for Hawaiian Airlines. Kyle holds an M.B.A. in International Business from Hawaii Pacific University and a Bachelor's degree in Accounting from the University of Hawaii at Manoa, along with a certification in Japanese language.
Hawaiian Telcom
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Hawaiian Telcom Holdco, Inc. is a provider of communications services and products in Hawaii. The Company operates through two business segments: Telecommunications and Data Center Colocation. The Telecommunications segment provides local telephone service, including voice and data transport, custom calling features, network access, directory assistance and private lines. In addition, the segment provides Internet, long distance services, television service, Internet protocol (IP)-based network services, customer premises equipment, data solutions, managed services, billing and collection, wireless services and pay telephone services. The Data Center Colocation segment consists of data center services, including colocation and virtual private cloud. As of December 31, 2016, its telecommunications operations served approximately 296,000 voice access lines, 19,000 business Voice over Internet Protocol (VoIP) lines, 111,000 high-speed Internet lines, and 42,000 video subscribers.