Hawaiian Telcom
Sara Link has a diverse work experience spanning over multiple companies. Sara began their career as a Billing Analyst at Pacific LightNet in 2002 and worked there until 2004. Sara then joined Hawaiian Telcom in 2008 as a Billing Operations Manager, and in 2010, they took on the role of Revenue Assurance Manager. In 2012, they became the Sr Manager of Order Assurance, and in 2013, they became the Lead Staff Support Specialist. Sara continued working at Hawaiian Telcom until 2018, when they joined Mid-Pacific Institute as part of the External Affairs team. Currently, they are working as a Database Manager at Mid-Pacific since 2019.
Sara Link earned their Bachelor of Science (BS) degree in Education from Boston University, where they studied from 1997 to 2001. Additionally, they obtained certifications such as the Canvas Certified Technical Admin from Instructure in June 2023. Sara also holds certifications from Blackbaud, including the Blackbaud Certified in Education Edge (bCEE)- Fundamentals, Blackbaud Certified in K-12 "ON" Products- Core (bCON), and Blackbaud Certified in the "ON" Products for onCampus (bCCA). The specific months and years when they obtained the Blackbaud certifications are not provided.
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Hawaiian Telcom
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Hawaiian Telcom Holdco, Inc. is a provider of communications services and products in Hawaii. The Company operates through two business segments: Telecommunications and Data Center Colocation. The Telecommunications segment provides local telephone service, including voice and data transport, custom calling features, network access, directory assistance and private lines. In addition, the segment provides Internet, long distance services, television service, Internet protocol (IP)-based network services, customer premises equipment, data solutions, managed services, billing and collection, wireless services and pay telephone services. The Data Center Colocation segment consists of data center services, including colocation and virtual private cloud. As of December 31, 2016, its telecommunications operations served approximately 296,000 voice access lines, 19,000 business Voice over Internet Protocol (VoIP) lines, 111,000 high-speed Internet lines, and 42,000 video subscribers.