Sanjay Tiwari

Group Head: Retail & Group Operations, Customer Experience(cx)& Reinsurance at HDFC Life

Sanjay Tiwari currently serves as the Head of Operations, Customer Experience, and Reinsurance Strategy at HDFC Life since October 2022, having previously held multiple leadership roles at the same company. With extensive experience in strategy and operations, Sanjay has been Chief Strategy Officer at Exide Life Insurance since July 2014, overseeing business strategy and large-scale transformation efforts. Prior roles include Director of Strategy and Executive Vice President at HDFC Standard Life Insurance, where product management and customer services were key responsibilities. Sanjay began their career in roles related to product planning and development at Future Generali India Life Insurance and other firms, building a strong foundation in life insurance and product management. Educational credentials include a Senior Management Program from the Indian Institute of Management, Calcutta, and a postgraduate degree in Physics from the Indian Institute of Technology, Kanpur.

Location

Mumbai, India

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HDFC Life

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HDFC Life Insurance Company Ltd, formerly HDFC Standard Life Insurance Company Limited, is a life insurance company. The Company provides various individual and group insurance solutions across India. It offers a range of life insurance plans, such as term insurance plan, women's plan, health insurance plans, child education plans, unit linked insurance plans (ULIPs), and savings and investment plans. It operates through 13 segments: Participating Life (Individual & Group), Participating Pension (Individual & Group), Participating Pension Group Variable, Non Participating Life (Individual & Group), Non Participating Pension (Individual & Group), Non Participating Life Group Variable, Non Participating Pension Group Variable, Non Participating - Annuity, Non Participating - Health, Unit Linked - Individual Life, Unit Linked - Individual Pension, Unit Linked - Group Life and Unit Linked - Group Pension. It has approximately 410 branches in over 900 cities and towns in India.


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Headquarters

Mumbai, India

Employees

10,000+

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