Jon Stephenson

Jon Stephenson is an accomplished operations leader with extensive experience in managing and developing high-performing teams across various sectors, including health and safety, fintech, and consultancy. Currently serving as Senior Operations Development Manager at the Health and Safety Executive, Jon has a proven track record in overseeing large-scale operations, notably leading the COVID-19 spot check operations, which involved managing significant outbound assessments. Previous roles include Chief Operating Officer at EPM Ltd and U Account, Operations Director at Capita, and Director of Operations & Service Delivery at Wolters Kluwer UK, where Jon spearheaded transformation programs that significantly enhanced efficiency and service delivery. With qualifications in management and project management, Jon has consistently demonstrated the ability to launch innovative solutions, improve customer experience, and drive operational excellence.