Health New Zealand | Te Whatu Ora
Daniel Miles is an experienced IT professional with a progressive career spanning over two decades. Currently serving as a Senior Incident and Problem Manager at Te Whatu Ora Health New Zealand since February 2024, Daniel previously held multiple roles at healthAlliance, including Critical Health Services Application Manager and Incident and Problem Manager, where oversight of a 15-member Service Desk team was crucial in providing 24/7 support to 28,000 end users. Prior experience includes leadership positions at Origin IT, where Daniel managed high-performing service desk teams and oversaw engineering functions, along with roles at TigerNet Solutions Ltd and Sensation Yachts, focusing on IT management and client experience. Daniel's foundational experience includes desktop support and field service engineering, complemented by a certification in First Line Management from Wintec.
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Health New Zealand | Te Whatu Ora
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Health New Zealand - Te Whatu Ora leads the day-to-day running of the health system. Functions are delivered at local, district, regional and national levels. These include: - hospital and specialist services - the National Public Health Service - clinical governance - primary and community care. We also work to improve services and health outcomes. We do this in partnership with Te Aka Whai Ora - Māori Health Authority. We have united the former 20 District Health Boards, shared services agencies and Te Hiringa Hauora (Health Promotion Agency). Social media guidelines: https://www.tewhatuora.govt.nz/about-us/media-centre/#community-guidelines-for-te-whatu-ora-social-media-channels