Health New Zealand | Te Whatu Ora
Merrin M. is a seasoned digital product and service manager with extensive experience in health technology and public service innovation in New Zealand. Currently serving as the Manager of Self Service Channels at Te Whatu Ora Health New Zealand, Merrin M. focuses on empowering consumers through digital self-service technology, particularly in the context of health reform and COVID-19 response. Prior roles include Digital Product Lead at the Ministry of Health, where significant contributions involved leading the NZ COVID Tracer initiative and developing self-service pathways for COVID cases. Merrin M. previously held positions in service design, technology leadership, and software development across various government agencies, contributing to cross-agency collaborations and integrated service projects. Educational background includes a Bachelor of Design Innovation from Victoria University of Wellington.
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Health New Zealand | Te Whatu Ora
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Health New Zealand - Te Whatu Ora leads the day-to-day running of the health system. Functions are delivered at local, district, regional and national levels. These include: - hospital and specialist services - the National Public Health Service - clinical governance - primary and community care. We also work to improve services and health outcomes. We do this in partnership with Te Aka Whai Ora - Māori Health Authority. We have united the former 20 District Health Boards, shared services agencies and Te Hiringa Hauora (Health Promotion Agency). Social media guidelines: https://www.tewhatuora.govt.nz/about-us/media-centre/#community-guidelines-for-te-whatu-ora-social-media-channels