Health Services Advisory Group, Inc. (HSAG)
Carli Lewis is an experienced professional currently serving as an Analytics Coordinator III at Health Services Advisory Group, Inc. since July 2023. Previously, Carli worked as an Academic Counselor at the University of Phoenix, where assessment of student data was key to providing targeted support. At Texas Tech University, Carli held the role of Senior Academic Advisor, enhancing student services and driving educational outreach initiatives, and also served as an Academic Administrative Coordinator focused on operational efficiency. Earlier experience includes roles as a Health Unit Coordinator at University Medical Center Lubbock and Banner Health, where collaboration with medical teams improved patient care efficiency. Carli's career began in retail with positions at Starbucks and Bed Bath & Beyond, demonstrating a strong customer service foundation. Educational qualifications include a Bachelor's degree in Human Sciences, Health Care from Texas Tech University and an Associate's degree in Social Sciences from Lassen Community College.
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Health Services Advisory Group, Inc. (HSAG)
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HSAG has more than 30 years of experience performing external quality review (EQR) activities. While officially designated as an EQRO for 15 states, HSAG provides EQR-like services in 16 states. HSAG began performing EQR activities in 1983 and currently provides services in Arizona, California, Colorado, Florida, Georgia, Hawaii, Illinois, Iowa,Michigan, Nevada, New Hampshire, Ohio, Tennessee, Utah, Vermont, and Virginia. HSAG works collaboratively with the state Medicaid agencies for which it performs EQR services to help improve the quality of care provided to Medicaid recipients. Moreover, HSAG collaborates with each state's staff to develop state quality improvement plans and to design initiatives that will result in measurable outcomes. HSAG's work affects more than 13 million Medicaid recipients, approximately 45 percent of the nation’s Medicaid population.