Health Shield Friendly Society Ltd
Loreen Self has a diverse work experience starting in 2007 as a Customer Service Advisor at Nationwide Accident Repair Services Plc. In this role, they were responsible for managing individual accounts and processing clients' motor claims. Loreen provided accident management support and ensured accurate records were produced.
In 2008, Loreen joined UK Fuels Limited as an Account Manager. Loreen targeted new prospective customers and built relationships with grade 1 clients in the oil industry. Loreen successfully built their own client portfolio and prioritized delivering excellent customer service.
From 2012 to 2020, Loreen worked at Willis Towers Watson, Human Capital & Benefits. Loreen started as a Contact Manager Team Leader, offering support, training, and development to the team working on various campaigns for different lines of business. Loreen was in charge of producing reports, keeping sales figures up to date, and ensuring all processes were followed.
Most recently, Loreen joined Health Shield Friendly Society Ltd in 2020 as a Health & Wellbeing Executive.
Loreen Self pursued their education from 2010 to 2011 at West Cheshire College, where they completed their NVQ Level 3 in Contact Centre Management.
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Health Shield Friendly Society Ltd
We started in 1877, helping railway workers keep their health on track. Today, we’re still steaming ahead with over 350,000 customers and their families supported by our employee health benefits. We’re dedicated to helping more businesses recognise the value of implementing a sustainable healthcare strategy, as a healthy workforce is the backbone of a healthy business. Together, we design and build employee health benefits packages to meet the specific needs of businesses and their employees; no matter the size or shape. As a not-for-profit friendly society, we really do put our customers first. Our award-winning product offering includes health cash plans and health screening services designed for prevention and early intervention. Helping people lead healthier, happier, more productive lives, the dedication to our customers is widely recognised. To name a few, our prestigious awards include: ‘Best Health Cash Plan Provider’ at the Health Insurance Awards 2021, 2020, 2018, 2017, 2016, 2015, 2014 and 2013, COVER Excellence Awards 2018, 2017, 2016, 2015 and 2014, Corporate Adviser Awards 2019, 2018, 2016 and 2015 and many more.