Health Shield Friendly Society Ltd
Victoria Cope has a diverse work experience spanning several industries. Victoria currently works as a Business Relationship Manager at Health Shield Friendly Society Ltd, a position they have held since November 2022. Prior to this, they were a Customer Success Manager at Firefly Learning from November 2021 to November 2022. Victoria also worked as a Customer Success Manager at Health Shield Friendly Society Ltd from February 2021 to November 2021.
Before entering the customer success field, Victoria held positions at iPlato Healthcare and Editor Assist. At iPlato Healthcare, they initially worked as an Account Manager from June 2018 to March 2020 and then transitioned to the role of Junior Field Project Manager from March 2020 to February 2021. At Editor Assist, they served as a Client Relationship Manager from December 2016 to July 2018.
Victoria's career began in the education sector as a French Teacher at Sir William Stanier Community High School from September 2007 to July 2013.
Overall, Victoria Cope has developed a strong background in customer success and relationship management, working in various roles across sectors such as healthcare, education, and software.
Victoria Cope attended the University of Chester from 2002 to 2007, where they completed a Bachelor of Arts (B.A.) degree in French and Business.
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Health Shield Friendly Society Ltd
We started in 1877, helping railway workers keep their health on track. Today, we’re still steaming ahead with over 350,000 customers and their families supported by our employee health benefits. We’re dedicated to helping more businesses recognise the value of implementing a sustainable healthcare strategy, as a healthy workforce is the backbone of a healthy business. Together, we design and build employee health benefits packages to meet the specific needs of businesses and their employees; no matter the size or shape. As a not-for-profit friendly society, we really do put our customers first. Our award-winning product offering includes health cash plans and health screening services designed for prevention and early intervention. Helping people lead healthier, happier, more productive lives, the dedication to our customers is widely recognised. To name a few, our prestigious awards include: ‘Best Health Cash Plan Provider’ at the Health Insurance Awards 2021, 2020, 2018, 2017, 2016, 2015, 2014 and 2013, COVER Excellence Awards 2018, 2017, 2016, 2015 and 2014, Corporate Adviser Awards 2019, 2018, 2016 and 2015 and many more.