HEALTHCAREfirst
Charlotte Connor has extensive experience in quality assurance and product management within the healthcare software industry. Currently serving as a Senior QA Analyst in Research and Development at HEALTHCAREfirst since April 2007, Charlotte has contributed to projects involving firstHOMECARE and firstHOSPICE, which manage patient care and business operations. Prior to this role, Charlotte spent nearly 14 years at Lewis Computer Services, where responsibilities included leading QA teams on timely project deliveries, transitioning products from DOS to Windows, and consulting on product training and customization. Charlotte's expertise encompasses functional requirements development, project management, and corporate training.
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HEALTHCAREfirst
Founded in 1992, HEALTHCAREfirst is a full-service provider of solutions and services for home health and hospice agencies nationwide. No other company can offer the breadth of solutions and expertise that we can. Our offerings include: • Web-based EHR Software • Coding and OASIS Review Services • Billing Services • Advanced clinical, financial, marketing, and executive analytics, powered by Deyta Analytics • Home Health and Hospice CAHPS Survey Administration We work hand-in-hand with more than 4,000 home health and hospice agencies to understand their unique needs and deliver solutions for success. We work hard to ensure that our customers succeed through superior patient care, better efficiency, improved compliance, and optimized revenue cycle management. That’s why thousands trust HEALTHCAREfirst each and every day to get their work done and stay ahead of the competition.