Rochelle Muir

Rochelle Muir is an experienced professional in client engagement and customer service, currently serving as a Client Engagement Manager at Healthgrades since February 2017. In this role, Rochelle effectively responds to product support inquiries and manages customer communications through Zendesk, while also configuring client files for AWS S3 integration using Microsoft Excel. Previous roles include Client Services Associate, where Rochelle handled a high volume of customer requests and ensured the accuracy of medical provider profiles, and Marketplace Operations Intern, where project management and customer satisfaction were prioritized. Earlier experience includes various positions in the University of Colorado Denver's Career Center, providing resume assistance and administrative support, as well as retail roles at TJ Maxx, EXPRESS, and Berg Jewelry, demonstrating strong interpersonal and sales skills. Rochelle holds a Bachelor's degree in Psychology from the University of Colorado Denver.