HealthSparq
Macey DeLeon is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Kyruus Health since June 2022. Macey has a proven track record with experience as an Account Manager and Junior Account Manager at Kyruus Health. Prior to this role, Macey worked at Sinclair Broadcast Group, where significant contributions included improving departmental production speed by 20%, facilitating process overhauls, and streamlining training for ticketing systems. Earlier career experiences include positions such as Digital Project Coordinator and Automotive Account Specialist at CallRevu, and various managerial roles at Walmart. Macey holds a Bachelor's degree in Social Sciences with a minor in Sociology from Ashford University, completed in December 2019.
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HealthSparq
At HealthSparq, a Kyruus company, we help people make smarter healthcare choices by partnering with health plans to share cost and quality information about doctors, hospitals, medical services, and medications. Serving more than 80 million members across the country, we put people at the core of everything we do by conducting continuous usability testing, turning consumer research into product innovations, hosting industry panels featuring everyday people, and bringing human stories to the forefront through our #WTFix campaign. Using these insights, we create solutions to help people understand and navigate the healthcare system better than ever before. Born inside a health plan in Portland, OR, we’ve been growing since our 2012 corporate founding. In 2021, we became part of Kyruus, the leader in provider search and scheduling solutions for health systems, to pursue a shared vision of connecting people to the right care. Contact us at HealthSparq.com or tweet us @HealthSparq.