HEAT Software
Neil Thompson has extensive experience in IT support and problem resolution, currently serving as a Service Desk Analyst at Microlise since November 2017. Prior to this role, Neil worked at Ivanti for over two decades in various positions, including Technical Lead for the IT Asset Management Support Group and Technical Lead for 3rd line support. Neil's career began at Novell, where they served as a Critical Problem Resolution Engineer from 1988 to 1997.
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HEAT Software
HEAT Software merged with LANDESK to create Ivanti in January of 2017. Ivanti is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. We empower customers to manage IT, HR, Facilities, Customer Service and other enterprise functions to automate business processes to improve service quality, while managing and securing endpoints to proactively detect and protect against threats to business continuity. Tap into the world’s most powerful fusion of truly flexible, scalable, secure Cloud Service Management and Unified Endpoint Management solutions. Forged by HEAT. Visit us at www.HEATSoftware.com. Or follow @HEAT_Software on Twitter: http://www.twitter.com/HEAT_Software