Kristen Hinshaw

Customer Service Center Manager at Heidelberg Materials North America

Kristen Hinshaw, MSML has a strong background in customer service and dispatching roles, with experience in coaching and mentoring teams, developing training content, and driving efficiency improvements. Currently holding a managerial position at Heidelberg Materials North America and serving as a Supervisor Dispatcher at the City of Seattle, Kristen excels in supervising dispatchers and ensuring officer safety. Kristen holds a Master of Science in Management and Leadership from Pepperdine Graziadio Business School.

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Heidelberg Materials North America

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For more than a century, we’ve been supplying cement, aggregates, ready mixed concrete, asphalt and other building materials to markets throughout North America. Today, Heidelberg Materials North America, our reach and capabilities are more extensive than ever, and our brightest days are still ahead.