Alma
Khaleynie Maldonado is a seasoned professional in customer experience, currently serving as a CX Team Lead 2 at Alma since August 2022. Previously, Khaleynie held the position of CX Manager at Pawp from December 2021 to May 2022 and spent over four years at BARK, where roles included Customer Experience & Advocacy Supervisor for BarkEats, ERG Leader for the LatinX ERG, Bark Eats Concierge & Nutrition Lead, Philippines Team Lead, and Senior Ambassador. Khaleynie is an alumna of The Ohio State University.
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Alma
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At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.