Help Scout
Deiva Magalhaes is a seasoned software engineer with extensive experience in web development and project management. Currently a Senior JavaScript Engineer at Help Scout since September 2022, Deiva played a key role in the Inbox redesign project and is now contributing to the Apps team. Previous experience includes positions at GoDaddy as a Senior Software Development Engineer, where contributions were made to e-commerce platforms utilizing WooCommerce, and at SkyVerge as a Senior Software Engineer, focusing on WooCommerce extensions. Deiva has also held senior roles at AvenueHQ, Rezserve Technologies, and Appnovation Technologies, among others, with a solid foundation in PHP, JavaScript, and various frameworks. Deiva holds an MBA in Project Management from FGV and a Bachelor's degree in Electrical Engineering from the Federal University of Technology - Parana.
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Help Scout
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Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way. Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.