Help Scout
Jacqueline Dellanno Lindsey is currently a Senior Product Manager at Help Scout. Jacqueline has a long history of working with different companies in various positions. Jacqueline started their career as a Resident Assistant at the University of Massachusetts Amherst from August 2012 to February 2014. In this position, Jacqueline was responsible for building a residential community and acting as a para-counselor for 180 students. Jacqueline then moved on to Panorama Education where they were a Product Manager from July 2018 to August 2021. In this role, Jacqueline was responsible for partnering with engineers to transform backend architecture to enable scale and efficiency in daily data regenerations ensuring customers were operating on up to date data. Jacqueline has also defined strategy for Custom Reporting features by aligning stakeholders around vision and developing roadmap for future quarters.
Jacqueline Dellanno Lindsey has a Master of Education from Boston University in Curriculum and Teaching, a Bachelor of Business Administration from Isenberg School of Management, UMass Amherst in Accounting, and an Exchange from Universidade do Sul de Santa Catarina in Economics, Tourism, Ethnicity, Consumer Behavior. Jacqueline is certified by the Massachusetts Department of Education in Initial Massachusetts Educator License (Mathematics 8-12) and the Massachusetts Board of Public Accountacy as a Certified Public Accountant (CPA).
Jacqueline Dellanno Lindsey reports to Nick Francis, Co-Founder & CEO. Jacqueline Dellanno Lindsey works with Mariah Hay - Chief Experience Officer, Kristen Bryant - Director of Brand, and Latoya Lyn - Chief People Officer.
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Help Scout
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Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way. Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.