Help Scout
Kyle Reid brings extensive experience in business operations and finance, currently serving as the Director of Business Operations at Help Scout since February 2018, following roles including Finance Operations Manager and Financial Analyst in FP&A. Kyle is also a member of the Operators Guild, contributing to a multidisciplinary approach that emphasizes finance, operations, strategy, technology, and people. Previous experience includes a Financial Analyst position at Arxan Technologies and a range of accounting roles at Apperian, Inc. and Wayfair. Kyle holds a Bachelor of Science degree in Business Administration with a focus on Finance from Bryant University.
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Help Scout
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Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way. Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.