Helpshift
Erik Ashby is the head of product at Helpshift, the world’s leading in-app mobile customer service that has been deployed on more than 2.5 billion mobile devices. Erik has spent his career leading digital innovation in communication across the decades, working on such products as Microsoft Exchange, Office 365, and Microsoft Outlook. Erik as spent 5 years at Helpshift where they are is changing the way companies provide customer service with in-app messaging, AI and chatbots.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.