LA

Laura Aho

Palvelumuotoilija at HSL Helsingin seudun liikenne

Laura Aho is a seasoned service designer with extensive experience across various organizations. Currently serving as a Palvelumuotoilija at HSL Helsingin seudun liikenne since June 2023, Laura previously worked at Kojamo Oyj from December 2020 to June 2023, focusing on the Lumo concept and enhancing customer experience. Prior to Kojamo, Laura held multiple roles at Futurice from August 2016 to December 2020, including Senior Service Designer and Service Design Lead, where responsibilities included user-centric service development and project leadership. Earlier experiences include service design roles at Palmu Inc. and The Customer Experience Company. Laura holds a BA(Hons) in Product Design from The Glasgow School of Art and a Certificate in Design Strategy and Leadership from Cranfield University.

Location

Helsinki, Finland

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


HSL Helsingin seudun liikenne

HSL Helsingin seudun liikenne vastaa 66 prosentista Suomen joukkoliikennematkoista. HSL:llä on tärkeä rooli pääkaupunkiseudun asukkaiden arjessa: meidän liikenteessämme tehdään yli miljoona matkaa päivittäin bussilla, junalla, metrolla, ratikalla tai lautalla. Liikevaihtomme on noin 600 milj. euroa vuodessa. Meitä joukkoliikenteen ammattilaisia on reilu 400 ja olemme ylpeitä työstämme. Liity joukkoomme kehittämään helppoa, toimivaa ja luotettavaa Helsingin seutua. HSL Helsinki Region Transport is responsible for about 60% of all public transport journeys in Finland. HSL plays a key role in the everyday lives of the metropolitan area residents: every day, over one million journeys are made on our bus, train, Metro, tram and ferry services. Our annual turnover is about 600 million euros. HSL employs over 400 public transport professionals that are proud of their work. Join us to develop well-functioning Helsinki region with reliable services for easier everyday life.


Industries

Headquarters

Finland

Employees

201-500

Links