MI

Mikko Ihalainen

Customer Service Agent at HSL Helsingin seudun liikenne

Mikko Ihalainen is an experienced professional with a diverse background in customer service, education, fitness, and human rights advocacy. Currently serving as a Customer Service Agent at HSL Helsingin seudun liikenne since March 2021, Mikko previously held the position of Teaching Professional at Espoon kaupunki - Esbo stad - City of Espoo from April 2017 to March 2021. Earlier experience includes roles in sales at Alko Oy and as a General Manager at Ruoholahden Gym & Pool, along with extensive freelance writing and tutoring engagements while parenting. Mikko's leadership experience also encompasses serving as Executive Director at the 09 Helsinki Human Rights Foundation from 2007 to 2011. Educational credentials include a Master of Arts in Feature Film Screenwriting from Royal Holloway, University of London, a Diploma in Hotel/Motel Administration from Omnia Polytechnic, and a Bachelor of Arts in Work Psychology and related fields from the University of Namibia, among other qualifications.

Location

Espoo, Finland

Links

Previous companies


Org chart

No direct reports

Teams


Offices


HSL Helsingin seudun liikenne

HSL Helsingin seudun liikenne vastaa 66 prosentista Suomen joukkoliikennematkoista. HSL:llä on tärkeä rooli pääkaupunkiseudun asukkaiden arjessa: meidän liikenteessämme tehdään yli miljoona matkaa päivittäin bussilla, junalla, metrolla, ratikalla tai lautalla. Liikevaihtomme on noin 600 milj. euroa vuodessa. Meitä joukkoliikenteen ammattilaisia on reilu 400 ja olemme ylpeitä työstämme. Liity joukkoomme kehittämään helppoa, toimivaa ja luotettavaa Helsingin seutua. HSL Helsinki Region Transport is responsible for about 60% of all public transport journeys in Finland. HSL plays a key role in the everyday lives of the metropolitan area residents: every day, over one million journeys are made on our bus, train, Metro, tram and ferry services. Our annual turnover is about 600 million euros. HSL employs over 400 public transport professionals that are proud of their work. Join us to develop well-functioning Helsinki region with reliable services for easier everyday life.


Industries

Headquarters

Finland

Employees

201-500

Links