Thomas Spitzmann

Thomas Spitzmann has a vast experience in IT service management, project management, and infrastructure development. With a background in engineering and business informatics, Thomas has held various roles in companies such as Hermes Germany GmbH, Hermes Europe, BCD Travel, and more. Thomas's expertise includes implementing ITIL-based processes, managing international IT projects, and transforming traditional service management processes into agile environments. Thomas has a strong track record in steering external service providers, conducting risk management, and improving IT service processes in alignment with business requirements.