HERON
Panagiotis Halas has extensive work experience in customer service and call center management. Panagiotis started their career with Vodafone in 1999, where they held various roles, including Major Accounts Support Team Leader and Corporate Customer Services Operations. Panagiotis then moved on to Hellas On Line in 2011, where they worked as a Call Center Supervisor and later as a Business Call Center Team Leader. In 2013, they joined Forthnet as a Retail Call Center Manager. From 2018 until now, they have been working at Φυσικό Αέριο Ελληνική Εταιρεία Ενέργειας Ενέργειας as a Customer Service Manager, and in 2022 they were promoted to the role of Customer Operations Director at HERON.
Panagiotis Halas pursued their education at Athens University of Economics and Business from 2007 to 2009. During this time, they obtained a degree in MBA In Telecoms with a GPA of 7.8.
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HERON
HERON is active in the generation, supply and trading of Electricity, as well as in the supply and trading of Natural Gas in Greece. Having started its operations in 2000, it is now supported by the GEK TERNA Group, the leader in Energy Production from conventional and renewable (RES) sources in Greece, who also founded HERON. HERON was the first private Group to operate in the Greek liberalized electricity market, as well as the first Private Group to operate in the Natural Gas market in Greece. HERON constructed and has successfully been operating the first private Natural Gas fired power plant in Greece since 2004 (HERON I). Since 2009, HERON also operates a combined cycle thermoelectric power plant in Thiva (HERON II), reaching a total installed capacity of 582 MW. HERON participates substantially in the National Energy Planning and Programming by using state-of-the-art technology and operating in line with market needs. HERON today is the largest Independent Electricity Supplier in Greece. Thanks to its strong shareholding and production basis, HERON is able to ensure significant and long-term benefits to its customers and partners. HERON’s vision is a world where green energy belongs to everyone! For this reason, HERON looks forward and implements actions. Energy is the mainstay of the future, lying ahead of us full of new perspectives and possibilities. All of this is accomplished through conscious choices and actions that support sustainable development. HERON’s goal is a continuous process of change and adaptation, focusing on Human, Environment & Society. HERON. The power is in your hands.