John O'Neill

John O'Neill is an experienced IT professional currently serving as the IT Support Services Manager for EMEA & APAC at HID Global since January 2020. Prior to this role, John took a career break in late 2019 to volunteer for a local school fundraising event. From May 2015 to August 2019, John worked at Electronic Arts (EA) as the IT Live Operations Team Manager, overseeing real-time environments for Contact Centre Advisor Tools. John's earlier experience includes a long tenure at GTECH Ireland, where roles included Operations Manager and Operations Supervisor, focusing on management direction, disaster recovery, and personnel action. John began his career in production and training roles at INTEL and FAS. Educational credentials include a Diploma in Software Engineering from University of Galway, a Certified Cloud Technology Professional certification, and a Diploma in Project Management.