HigherEchelon, Inc.
Siana Sylvester, M.Ed., CMPC, PCC, is an accomplished professional with extensive experience in organizational and mental performance. Currently serving as the Director of Organizational and Mental Performance at HigherEchelon, Inc., since October 2018, Siana oversees project management and client engagements while developing training programs and facilitating change management initiatives. Previous roles include various management and coaching positions, such as High Performance Coach for the U.S. Army and Owner of Mental Flex, a mental performance coaching company. Siana's educational background includes a Master of Education in Counseling Psychology from Springfield College and various specialized courses in sport and performance psychology.
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HigherEchelon, Inc.
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HigherEchelon, Inc. (H.E.) is a service-disabled veteran owned, human and organizational performance consulting firm that works with both public and private sector clients to enhance performance. We work at the intersection of leadership and technology to help organizations overcome their challenges and achieve their highest level of potential by optimizing the output of people, processes, and technology. Offerings Human Capital Services: HigherEchelon’s Human Capital Services practice focuses on the human dimension of performance as well as organizational culture and procedural excellence. We believe that combining resilient and adaptive leaders with a positive culture and efficient processes breeds long-term, sustainable growth. Technical Services: From the development of missile systems to gaming software, HigherEchelon’s technical services reach a wide breadth of program requirements. HE is involved with the entire life cycle of several programs with services including original development, virtual training, and full-implementation program management. Additionally, HigherEchelon provides highly specialized technical engineering and project management expertise on a variety of classified defense programs. Salesforce Consulting: HigherEchelon, Inc. (HE) is a seasoned, experienced developer and implementer of Salesforce, the world’s #1 customer relationship management (CRM) Cloud-based solution. Our Salesforce practice is a Registered Consulting Partner with a customer rating of 9.81 out of 10. HigherEchelon's strategic and industry specific understanding of Salesforce implementation and customization allows clients to unleash the full potential of Salesforce. CMMI Level 3 | ISO9001:2015