Tama Johnson-Scates

Tama Johnson-Scates is an experienced professional currently serving as an Intake Coordinator at Highmark Health since April 2022, responsible for managing inbound requests for utilization review and conducting benefit coverage research. In addition, Tama has been a Travel Agent at Live Laugh Love Travel since January 2009. Previous roles include serving as a Primary Senior Lead at VDart, where responsibilities included processing unemployment claims and coaching employees, as well as sales positions at Dell EMC and Houzz. Additional experience encompasses customer service roles at Asurion, Sitel, NJW Associates/Cubic, and The Mann House, where Tama held various titles including Director of Concierge Service and Certified Nursing Assistant Supervisor. Tama's educational background includes ongoing studies in Entrepreneurship and a certificate as a Certified Nursing Assistant from Alliance Care Academy.