Andrew Chen

Senior Technical Support Analyst at Higi

Andrew Chen is a Senior Technical Support Analyst at higi since October 2018, specializing in customer support, API assistance, and troubleshooting across hardware, software, network, and database systems for kiosks. Prior to this role, Andrew worked as a Systems Analyst III and Incident Manager at Dupage Medical Group, where responsibilities included software development and critical issue resolution. Experience also includes customer advocacy and technical support at Coventry Health Care, focusing on hardware preparation, incident management, and compliance monitoring. Earlier, at COTG – A Xerox Company, Andrew served as a Digital Integrations Specialist, managing printer installations and providing user training. Andrew holds a Bachelor's and an Associate's degree in Information System Security and Computer Network Systems, respectively, from ITT Technical Institute-Oak Brook.

Location

Aurora, United States

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Higi

higi (rhymes with “jiggy”) makes tracking your health simple, fun and rewarding. higi Stations provide free screenings of your blood pressure, weight, pulse and body mass index.higi Stations are located across the United States for your convenience. Find your nearest Station at higi.com/locator.higi’s mission is to get consumers totake small but meaningful steps to create lasting health habits. Our innovative community-health and wellness platform gives consumers the power to collect and share their health and activity data with trusted partners or communities. These trusted partners can leverage this data from higi (after consumers’ explicitly opt-in) and higi’s tools to better engage with their customers on health and wellness in a simple, fun and rewarding manner. For more information, visit us at higi.com and follow us on Twitter @higi and Facebook.com/higiHQ. In addition, prospective partner developers can learn more about higi’s API by visiting developer.higi.com.


Employees

51-200

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