Yousef Jamjoum

Yousef Jamjoum currently serves as Team Lead and Service Desk & NOC Specialist at Hikma Pharmaceuticals, where responsibilities include establishing and managing a global IT support team and expanding operations to multiple locations. Previously, Yousef held the position of ITSD Specialist at Admirals, providing daily IT support and managing IT assets. Prior roles include Network and IT Support at AMS art media solution, Network Engineer at Estarta Solutions, and a trainee at Zain Jordan, where foundational knowledge in microwave systems and fiber transmission was acquired. Yousef holds a Bachelor's degree in Communications Engineering from Al-Balqa Applied University and a diploma in Communication Engineering from Al-Quds College.