Hinduja Global Solutions
David Facenfield is a seasoned professional in client management and operations, currently serving as a Client Partner at HGS - Hinduja Global Solutions since January 2024. Prior experience includes roles as Client Account Director at Target Group, and VP Client Services at Teleperformance. David's extensive career spans various leadership positions in well-known organizations, including Firstsource Solutions Limited, TalkTalk, Virgin Media, and others, where a strong focus was placed on developing client relationships, driving revenue growth, and ensuring operational excellence. David holds a Bachelor of Arts degree from The University of Auckland and has built a reputation for fostering high-performance cultures and delivering strategic account management.
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Hinduja Global Solutions
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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.