Hinduja Global Solutions
Sherin Raj is a seasoned professional in Organizational Development and Performance Management, currently serving as Senior Manager at HGS - Hinduja Global Solutions since October 2022. With a career that includes roles such as Deputy Manager at Sagility and various positions at HGS over several years, Sherin has extensive experience in learning and development, product training, and soft skills enhancement. Prior roles include Quality Assurance Analyst and Trainer at Mphasis, Academy Coach at Barclays UK, and Senior Customer Service Representative at Convergys. Educational qualifications include a Bachelor of Arts in Political Science from Delhi University and ongoing studies for a Postgraduate Diploma in Human Resources Management from Symbiosis Centre for Distance Learning.
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Hinduja Global Solutions
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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.