Hinduja Global Solutions
Shilpa Jain Chaudhary is currently the General Manager of Marketing and Communications at HGS - Hinduja Global Solutions, a position held since April 2017, where responsibilities include managing a team focused on social media, online reputation management, and digital marketing to enhance employer branding and optimize talent sourcing. Prior to this role, Shilpa served in various marketing and communications positions at 3i Infotech, including Deputy General Manager and Assistant General Manager, as well as a Sr. Manager in Presales, Transition & Operations, overseeing international BPO payments operations. Earlier experience includes working as a Service Delivery Executive at Mastek and as a Processing Officer at Citi. Shilpa holds an MBA in Finance from the Symbiosis Institute of Management Studies and a Bachelor in Management Studies with a specialization in Finance from the Alkesh Dinesh Mody Institute for Financial & Management Studies.
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Hinduja Global Solutions
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A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.