Hinduja Global Solutions
Syed Aon Abbas Rizvi is an experienced professional in workforce management, currently serving as Assistant Manager Global WFM at HGS - Hinduja Global Solutions since January 2021, previously holding the position of Lead Global WFM. Prior experience includes roles as Senior Workforce Management Analyst and Workforce Management Analyst at Teleperformance India from April 2016 to December 2020, where responsibilities encompassed scheduling tools and real-time data analysis. Additional roles at Teleperformance include Lead Operations, Subject Matter Expert, and Associate, alongside earlier experience as an Associate at Concentrix and a Project Intern at HLFPPT. Academic qualifications include an MBA in Management Information Systems from Integral University and a Diploma in Data Science from XL Technologies, complementing a Bachelor of Technology in Biotechnology from Integral University.
This person is not in the org chart
This person is not in any teams
Hinduja Global Solutions
33 followers
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, Hinduja Global Solutions (HGS) is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.