Kate Martin

Kate Martin has extensive experience in customer operations, currently serving as VP of Service and Head of Customer Operations at hipages Group since October 2012, where Kate oversees service delivery and customer experience for Australia’s leading platform for hiring local tradies. Previous roles at hipages include Trade Support Manager, where responsibility included managing teams in Sydney and Manila, and Customer Service Team Leader, focused on staff development and service quality. Early experience as a Clerical Officer at the Department of Justice and Equality provided foundational skills in administrative support.