Glen D.

Service Delivery Lead at Hippo

Glen D. is a skilled IT professional with extensive experience in service delivery and management. Currently serving as Service Delivery Lead and IT Manager at Hippo since August 2023, Glen D. previously held the IT Manager position at The Data Shed from April 2019 to September 2023, where responsibilities included senior support analysis and second-line support. At Yorkshire Bank, Glen D. worked as an Administrator from March 2015 to March 2017, and prior experience includes a role as Customer Sales Advisor at Sky and as Producer and Presenter at Brayford Radio. Glen D. earned a Bachelor's Degree in Media Production from the University of Lincoln between 2011 and 2014.

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Leeds, United Kingdom

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Hippo

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At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. In the digital age, it’s vital that no one is left behind. That's why we're on a mission to create inclusive digital services that achieve business outcomes. From essential healthcare to staying connected online, we put the user's needs first. With a people-first approach, we solve real problems using the intelligent application of technology. Our ultimate goal is to provide value for our customers and those who rely on them. We firmly believe that inclusive digital services benefit everyone. Join us on this journey towards a more connected and equitable world, and let us help you build for the future and make a lasting impact. We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol.